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PenPal Frequently Asked Questions

FAQ from PenPal

What is PenPal?

PenPal is an AI chatbot platform that helps businesses create intelligent chatbots.

How to use PenPal?

Creating a chatbot is as simple as uploading your knowledge base. Our chatbots provide responses grounded in information you upload, and will help guide your users towards finding solutions to their problems.

How does PenPal work?

PenPal uses AI and a knowledge base to provide natural language responses to customer inquiries.

Can I integrate PenPal with my website?

Yes, PenPal can be integrated with your website as well as platforms like WordPress and Shopify.

What is the advantage of using chatbots for customer support?

Chatbots can respond promptly to customer inquiries, understand user intent, and provide human-like responses, thereby improving customer satisfaction.

How long does it take to build a chatbot with PenPal?

It takes only five minutes to build your own chatbot using PenPal.

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